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Frequently Asked Questions
 


How do I set up an account?
Simply call us at 480-921-1717 to get your account created.


How do I search for an order?
On your Customer Home Page, there is a link "Order Search". When screen is displayed, input your tracking number or date, click submit and your order will be displayed at the bottom of the screen. Click and view.


How can I get a price quote?
Use the delivery quote option input the origin and destination zip codes. Select the level of service that you want and click submit.


I deliver to the same location often. How do I avoid having to put the information in every time?
Select the common location box when placing a new delivery order, add the customer to your common location file from the customer page.


How do I schedule a delivery for the next day?
All new delivery orders are set to the current date by default. To change the date of the delivery, either overwrite the default date with your desiderd delivery date, or click the calendar icon next to the date field to display a popup calendar.


How do I cancel a delivery?
Call us at 480-921-1717 to cancel your delivery order.


How do I check the status of a delivery?
On your home screen, your current day deliveries and their status are displayed at the top of the page.


How do I print a delivery ticket?
On your home screen, the current day and future deliveries for the following calendar link are displayed at the top of the page. Simply click the orange dot underneath the "Waybill" to diaply the delivery ticket. To print the ticket, clickFile->Print on your browser menu and select the desired printer.

 

       
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